SWEATER CARE

Our sweaters are created in luxurious yarns and fibers, which are sourced from ethical Mongolian farms in extremely cold and harsh climate. Mongolian cashmere and wool is renowned for its exceptional quality. With proper care, our premium cashmere and wool sweaters will provide decades of luxury and comfort while maintaining their exceptional quality and appearance :

CARE INSTRUCTIONS 

1. Air After Wearing

• Remove your sweater immediately after wear and lay flat on a clean surface.
• Allow to air for 2-4 hours before storing.
• This prevents moisture buildup and maintains fiber integrity.

2. Gentle Brushing

• Use a cashmere comb or soft-bristled brush. Brush very gently in one direction following the fiber grain.
• Focus on areas prone to pilling (underarms, cuffs, hem).
• Brush after every 2-3 wears to maintain texture.

 

WASHING INSTRUCTIONS (hand wash only)

Step 1: Preparation

• Fill a clean basin with lukewarm water (30°C/86°F maximum) and add a small amount of cashmere detergent.
• Do not use regular detergent, fabric softener, or bleach.
• Test water temperature with your wrist—it should feel neutral.

Step 2: Washing Process

• Submerge the sweater gently, supporting its weight. 
• Let soak for 10-15 minutes and gently swish the garment through the water. Press down softly to saturate - never wring or twist.
• Then rinse thoroughly with clean, lukewarm water until soap is completely removed.

Step 3: Drying

• Never wring or twist the wet garment. Gently squeeze out excess water by pressing between palms.
• Lay flat on a clean, dry towel.
• Roll the towel with the sweater inside to absorb moisture.
• Unroll and reshape the garment to its original dimensions.
• Lay flat on a fresh, dry towel away from direct sunlight or heat.
• Turn over after 12 hours to ensure even drying.

STAIN REMOVAL

Immediate Action

• Blot (never rub) liquid spills immediately.
• Use a clean, white cloth to absorb moisture.
• For solid stains, gently scrape away excess material.

Spot Treatment

• Mix a small amount of Cashmere detergent with cold water.
• Apply to stain with a clean cloth.
• Work from outside of stain toward center.
• Rinse with clean water and blot dry.
• For persistent stains, consult a professional dry cleaning service.

 

STORAGE

• Fold sweaters loosely and store in breathable cotton bags.
• Never hang cashmere sweaters (causes stretching).
• Ensure storage area is clean, dry and away from direct sunlight.

LONG TERM OR SEASONAL STORAGE

• Clean thoroughly before storing and ensure the sweater is completely dry.
• Place cedar balls inside the sweater. They act as natural moth deterrents.
• Store in breathable cotton garment bags.

Moth Prevention

• Keep storage areas clean and well-ventilated. Vacuum storage areas regularly.
• Inspect stored items every 3-4 months.
  

MAINTAINENCE

Snag Repair

• Never cut or pull snags.
• Use a crochet hook to gently pull the snag to the inside.
• For serious damage, consult a professional repair service.

Shape Restoration

• If stretching occurs, dampen slightly with water.
• Reshape gently while damp.
• Lay flat to dry in original dimensions.

PROFESSIONAL CARE

Choose cleaners experienced with luxury natural fibers and always specify the fiber content when dropping off your garments. Consider professional cleaning for:

• Heavily soiled garments.
• Stubborn stains.
  
• Garments with special construction or embellishments.