SHIPPING

We aim to deliver a seamless shopping experience. For any issues, please contact our hardworking customer service team - we’ll get back to you as quickly as possible. Please note : 

1. There is complimentary shipping on all US orders (no minimums required). Except Hawaii and Alaska.
2. Complimentary shipping on International orders over $550. 
3. All orders receive a confirmation email within24-48 hours. A follow-up email with order tracking will be sent soon after.
4. US Shipments are processed through UPS or Fedex. International orders are shipped typically processed through DHL.
5. Orders over $200 include our Signature Cashmere Care Kit — a thoughtful trio of essentials to keep your cashmere looking its best for years to come:
   • A gentle Cashmere Comb.
   • Natural Cedar Balls for freshness and moth protection.

Happy Shopping!